Mon–Sat 8am–11pm
City Tow Truck is a Richmond-based flatbed towing company serving Vancouver, Burnaby, Surrey, Delta and the rest of the Lower Mainland, Monday to Saturday, 8am to 11pm. Upfront quotes, honest arrival times, and every vehicle carried with all four wheels off the road.
Prefer a form? Request a tow online →What we do
One medium-duty Hino flatbed and a lot of care. We move everyday cars, EVs, motorcycles, exotics and small equipment anywhere in Greater Vancouver — and beyond.
The safest way to move any car or SUV. No dragging tires, no drivetrain strain, no extra kilometres on the odometer.
Flatbed towing →
Broken down? Most calls are reached in 30–60 minutes, depending on traffic and where you are.
Emergency towing →
We take your vehicle to the shop or ICBC claim centre you choose and give you an itemized receipt for your claim.
Accident towing →
Teslas, EVs and all-wheel-drive vehicles should never be towed with wheels on the ground. Flatbed is the right way.
EV & AWD towing →
Breakdowns, shop drop-offs and moves. Soft straps, careful loading, and you're welcome to ride along.
Motorcycle towing →
Newly imported cars picked up from the port or import yard, plus careful transport for lowered, classic and exotic cars.
Imported vehicles →
Roadside assistance
Not every problem needs a tow. If we can get you going on the spot, we will — and if we can't, the flatbed is already there to take you to the shop.
How it works
01
Tell us where you are, what you drive and where it needs to go.
02
You get the price and an honest arrival time before we dispatch.
03
Your vehicle is winched onto the flatbed and strapped at the wheels.
04
Pay by card, cash or e-Transfer and get an emailed receipt.
Service area
Our truck is based in Richmond, a short drive from Vancouver, Burnaby, Delta and Surrey. We cover the whole Lower Mainland, including trips to and from YVR and the Tsawwassen ferry terminal.
See all service areas →Reviews
Real reviews from our Google profiles. Richmond: 4.5★ from 32 reviews. Vancouver: 4.6★ from 39 reviews.
“[…] My car got stuck on the side of the road during the recent snow storm. Another towing company I called never came. These guys got to me in less than 30 minutes, were very friendly and got me back on the road.”
“I have a lowered Subaru WRX and they were able to transport my car onto a flatbed without any sort of damage to the body of my car — would definitely use these guys again.”
“Replied to my pricing inquiry by email as requested. Were hands-down the best price out there. Delivered my motorcycle earlier than expected with minimal hassle.”
“Staff is polite and professional. I booked their towing service for the morning and they were on time. Payment was easy — they accept credit card and I got my email receipt.”
“I used the service to tow my old car to the Scrap-It program. The service was excellent and the driver very courteous and skillful. Got the job done with no hassles.”
“Called around and they were able to get there quickest during rush hour after an accident left my mom's car undriveable. Highly recommend!”
FAQ
Can't find what you need? Call or text 604-265-5888 and we'll answer it straight.
All towing FAQs →We're open Monday to Saturday, 8am to 11pm, and closed on Sundays. Outside those hours you can send a request online or by text and we'll get back to you first thing.
Local tows are priced as a hook-up fee plus distance, and we quote the total before we dispatch. Call or text with your pickup and drop-off locations for an exact price, or see our towing rates.
Most calls are reached in 30 to 60 minutes. Rush-hour traffic, bridges and the weather all play a part, so we give you an honest ETA when you call and let you know when we're close.
Yes. Every job comes with an itemized receipt you can submit to ICBC, BCAA or your own roadside plan for reimbursement.
Usually, yes. If you're stranded with your vehicle, there's room for one passenger in the cab to ride along to the drop-off.
No — City Tow Truck doesn't impound vehicles or patrol parking lots. Our towed car help page lists the impound yards for Vancouver, Richmond and nearby cities.
Mon–Sat 8am–11pm
Call or text 604-265-5888 for an upfront quote and an honest arrival time. Flatbed towing and roadside help across Greater Vancouver.
