Did your car get towed away?
Need an illegally parked car removed from your property?
We currently do not impound vehicles. To look for your car that’s been towed or to get help towing a car off of your property, please try calling these phone numbers:
You’ve locked your keys in the car and you’re stranded beside your car.
Fortunately, all of our drivers are trained locksmiths with the right tools and equipment to unlock almost any car make or model; new cars and old cars.
Some methods of car unlocking can potentially damage the wiring and circuits in your car. Our drivers can unlock your car safely without damaging any part of your car.
Our auto lockout service is quick and affordable.
Give us a call if you’ve locked your keys in your car. Once we arrive, we’ll have your car keys back in your hand in just a few minutes so you can get on with your day.
- Got a flat tire? We’ll pump it, change it, or tow you and your car to your mechanic.
- Locked your keys in the car? We’ll unlock your car door for you so you can get your keys back.
- Did you run out of gas? We’ll deliver some gas to you and fill up your tank.
- Is your battery dead? We’ll jump start your car battery or take you to get your battery replaced.
- Car engine just not running and need to go to the auto shop? We’ll take you and your vehicle straight there.
When you need a tow truck in Greater Vancouver, call City Tow Truck. Our ETA time estimates are the most accurate and you can depend on our services.
With a flatbed, your vehicle is elevated completely off the ground preventing any tire wear and is safe from any hazards on the road, such as potholes and debris. Loading the car onto the flatbed truck is also a very simple process that requires no complicated modifications to be made to the vehicle’s drive-train.
With other towing methods where any of your vehicle’s wheels are touching the road, the wheels may need to be disengaged from the drivetrain. This can cost you extra time and money.
To load the car, the flatbed’s hydraulic deck is lowered to the ground and your vehicle is simply driven or pulled onto the deck.
Once gently secured in place, the deck is hydraulically lifted back onto the truck with your vehicle safely loaded and ready to go.
We offer roadside assistance for motorcycles too.
We can deliver gas to you, tire air, or transport you and your motorcycle wherever you need to go—the gas station, auto shop or straight to your home.
Whatever the problem is, we’ll come out to help you and get you back on the road again quickly. Or maybe your motorbike’s not running and just needs to be taken to the bike shop or garage to get fixed or put into storage.
We can transport your motorbike, motorcycle, or dirtbike to your desired location safely and efficiently.
Need to call a Greater Vancouver towing company? Call City Tow Truck.
Frequently Asked Questions
Who towed my car?
We do not impound cars and we do not currently operate an impound yard. If your car was towed away in Vancouver, you may want to check with the City Impound Yard on 425 Industrial Ave in Vancouver. You can call the yard at (604) 685-7246 to check if your car was delivered there.
If your car is considered abandoned (parked on a city street or lane with expired insurance), it may have been taken to the City Abandoned Vehicle Yard. You can call (604) 321-6527 to check if your car is there.
Where do cars get towed to in Vancouver?
If your vehicle was towed away from a city street and was in violation of a City Bylaw, your car was likely towed to the City Impound Yard at 425 Industrial Ave, Vancouver. You can call them at (604) 685-7246 to check if your car is there.
If it was in a private parking lot or business parking lot, a private towing company may have towed it to their private tow yard. There may be signs around the parking area that state the towing company that patrols that area.
How long does it take for a tow truck to arrive at my location?
After you’ve called for a tow truck, it will typically take between 30 minutes and an hour for the tow truck driver to arrive at your location. Of course, the time largely depends on the traffic, weather conditions and the number of other customers that are also being helped.
How much does towing cost?
Most local Vancouver towing companies typically start a tow estimate with a hook-up fee which ranges between $50 to $85. From there, a rate for the distance towed is added which is around $3 per kilometer. On top of that is 5% for GST tax. Some companies will add on a fuel surcharge between 10% and 20%. So, the average Vancouver towing rates for an average tow from your average local towing company will generally be between $70 and $120.
What are some of the other popular towing companies nearby?
Below are some of the bigger tow truck companies in the area:
- Busters Towing in Vancouver
- Drake Towing
- Canada Towing
- Mundies Towing
- Advanced Towing in Vancouver
- Jim’s Towing in Vancouver
Can I get a car towed away that is blocking my driveway?
You may report a vehicle that is blocking your driveway partially or completely. The vehicle may receive a ticket from the police. Contact City Hall, advise them of the situation and they will give you the next steps towards getting that vehicle out of the way.