Guides for BC drivers
Practical answers for drivers in Greater Vancouver: what to do after a breakdown or crash, how ICBC and BCAA handle towing, and how to get your car moved safely.

Safety Tips
towing a car with a rope or chain is risky because the towed car may have no power brakes or power steering, the rope can snap, and many vehicles can ...
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Roadside Help
if your car won’t start in a YVR parkade or breaks down on Sea Island, call or text 604-265-5888. We’re based in Richmond, a short drive f...
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Safety Tips
signal and get onto the right shoulder if you can, turn on your hazards, and stay in the car with your seatbelt on unless there’s a safe place w...
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Insurance & Claims
after a crash, ICBC may pay for towing as part of your claim, depending on your coverage and who was at fault. For a breakdown, ICBC doesn’t pay...
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Insurance & Claims
make sure everyone is safe, call 911 if anyone is hurt, take photos and swap details, then call a tow company you choose and decide where the car shou...
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Towing Guides
you call or text with your location and vehicle, get a price and arrival time, we load the car onto a flatbed and strap it down, drive it where you ch...
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Safety Tips
get the car as far off the road as you can, turn on your hazard lights, and get yourself away from traffic. On a highway with no safe place to stand, ...
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Safety Tips
call a tow instead of driving if you see a red oil or temperature warning, smell burning, hear grinding from the brakes, have a flat or damaged tire w...
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Towing Guides
before the tow truck arrives, take out valuables, find the keys and any wheel-lock key, clear a path to the car, take photos of its condition, and tel...
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Towing Guides
a flatbed carries your whole vehicle on its deck with all four wheels off the road. A wheel-lift raises one end and tows the car on its other two whee...
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Mon–Sat 8am–11pm
Call or text 604-265-5888 for an upfront quote and an honest arrival time. Flatbed towing and roadside help across Greater Vancouver.