After a collision in Greater Vancouver, City Tow Truck loads your vehicle onto a flatbed and takes it to the body shop, dealer or ICBC claim centre you choose. You get an itemized receipt you can submit with your claim.
After a collision in BC
This is general guidance, not legal or insurance advice. ICBC's own claims pages have the latest rules.
Why a flatbed
A car that's been in a crash may have a bent wheel, a damaged suspension, or a bumper hanging low. Lifting one end and dragging the other can make that worse. On a flatbed the whole vehicle is winched up and strapped at the wheels, so the damage you arrive with is the damage the shop sees.
We clear loose debris from the vehicle's immediate area before we leave and carry the car to wherever you need it — including your own mechanic instead of the nearest shop.
Not sure where to take it yet? We can deliver it to your home and you can sort out the claim first.
FAQ
You pay us at drop-off and we give you an itemized receipt to submit with your ICBC or private insurance claim. Ask your adjuster what your policy covers.
Yes. We take it wherever you ask — your own mechanic, a dealer, a body shop, an ICBC claim centre or your home.
We tow once police or emergency crews have released the vehicle. Police-ordered tows and impounds are handled by the city's contracted company, not us.
Usually, yes. Our winch pulls it onto the deck, and we use wheel skates when a wheel won't turn. Mention it when you call.
Mon–Sat 8am–11pm
Call or text 604-265-5888 for an upfront quote and an honest arrival time. Flatbed towing and roadside help across Greater Vancouver.
