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Car keys locked inside a vehicle

Car Lockout Service

Locked your keys in the car? City Tow Truck's drivers are trained to open most makes and models without damage, anywhere in Greater Vancouver, Monday to Saturday from 8am to 11pm. Once we arrive, most lockouts take just a few minutes.

Damage-free entry

How we open your car

Modern doors are full of wiring, airbag sensors and window motors, so forcing a tool down inside the door can do expensive damage. We use an inflatable wedge to open a small gap at the top of the door and a long-reach tool to press the unlock button or pull the handle from inside.

When you call, tell us the year, make and model so we can confirm we can open it. A few high-security vehicles need the dealer.

While you wait

A few tips

  • Check every door and the trunk — one may be unlocked.
  • If a child or pet is locked inside and it's hot or unsafe, call 911 right away.
  • Have photo ID ready; the registration can be checked once the door is open.
  • Don't try a coat hanger or screwdriver — repair bills usually cost more than the lockout.

FAQ

Lockout questions

Can you make a new key?

No, we unlock the car so you can get to the keys inside. For lost keys or fob programming you'll need a locksmith or dealer — we can tow the car to the dealer if needed.

Will it damage my car?

Our method is designed to avoid damage to paint, seals and wiring. We'll tell you before starting if a vehicle carries any risk.

Keys locked in the trunk?

Once a door is open, most cars have a trunk release inside or a fold-down rear seat. We'll help you get to them.

Mon–Sat 8am–11pm

Stuck? We'll get you moving.

Call or text 604-265-5888 for an upfront quote and an honest arrival time. Flatbed towing and roadside help across Greater Vancouver.